Privacy Policy
Last Updated: 14 June 2026
At JustVeePay, we are committed to protecting your privacy and handling your personal information responsibly and securely. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, applications, payment solutions, and related services.
By using JustVeePay, you agree to the practices described in this Privacy Policy.
1. Introduction
JustVeePay is a United Kingdom-based financial technology company providing payment and Buy Now, Pay Later (“BNPL”) services.
We process personal information in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.
We are committed to ensuring that your personal data is handled lawfully, fairly, and transparently.
2. Information We Collect
We may collect personal information directly from you, through your use of our services, or from trusted third-party providers.
This information may include:
Full name and date of birth
Government-issued identification or verification documents
Email address and mobile number
Residential or business address
Payment card, banking, and billing details
Transaction history and repayment activity
Device information, IP address, browser type, and usage data
Communications with our customer support team
Fraud prevention and identity verification information
We may also use cookies and analytics technologies to improve platform functionality, security, and user experience.
3. How We Use Your Information
JustVeePay may use your personal information to:
Create and manage your account
Process purchases, payments, and instalment plans
Verify identity and reduce fraud or unauthorised activity
Carry out affordability, compliance, and risk assessments
Provide customer support and respond to enquiries
Improve our products, services, and platform performance
Send important service updates and notifications
Meet legal, regulatory, and compliance obligations
We only process your information where we have a lawful basis to do so, including consent, contractual necessity, legal obligations, or legitimate business interests.
4. Marketing Communications
From time to time, we may send you promotional messages, product updates, or special offers relating to JustVeePay services.
You can opt out of marketing communications at any time by:
Updating your account preferences
Clicking the unsubscribe link in communications
Contacting us directly
JustVeePay does not sell personal information to third parties.
5. Sharing Your Information
We may share your information with carefully selected third parties where necessary to operate our services, including:
Payment processors and banking partners
Fraud prevention and identity verification providers
Merchants using the JustVeePay platform
Regulatory authorities or law enforcement agencies where legally required
Service providers supporting our technology, infrastructure, or operations
All third parties are required to protect your information and process it only for authorised purposes.
6. Cookies and Tracking Technologies
JustVeePay uses cookies and similar technologies to:
Improve website performance and functionality
Remember user preferences and sessions
Analyse traffic and platform usage
Support security and fraud prevention measures
You may manage or disable cookies through your browser settings. However, some features of the platform may not function correctly if cookies are disabled.
7. Data Security
We use appropriate technical, administrative, and organisational safeguards designed to protect your information against unauthorised access, misuse, loss, alteration, or disclosure.
While we work to protect your data, no online service or electronic storage system can guarantee absolute security.
8. Your Data Protection Rights
Subject to applicable law, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Restrict or object to certain processing activities
Withdraw consent where processing is based on consent
Request transfer of your data to another provider where applicable
To exercise your rights, please contact us at:
9. Data Retention
We retain personal information only for as long as necessary to:
Provide and manage our services
Comply with legal and regulatory obligations
Resolve disputes and enforce agreements
Maintain platform security and fraud prevention systems
Certain information may be retained for longer periods where required by law or regulatory requirements.
10. Third-Party Websites
Our platform may contain links to third-party websites, applications, or services.
JustVeePay is not responsible for the privacy practices, content, or security of external websites. Users access third-party services at their own discretion and risk.
11. Children’s Privacy
JustVeePay services are intended solely for individuals aged 18 years or older.
We do not knowingly collect or process personal information from anyone under the age of 18.
12. Updates to This Privacy Policy
We may revise or update this Privacy Policy from time to time to reflect changes in our services, technology, or legal obligations.
Updated versions will be published on our platform together with the revised effective date.
Your continued use of JustVeePay following any updates constitutes acceptance of the revised Privacy Policy.
13. Contact Information
For privacy enquiries, data protection requests, or concerns regarding this Privacy Policy, please contact:
JustVeePay Data Protection Team
📧 privacy@justveepay.com
